Proactively identify the common problems driving the majority of incidents
Gain instant insights on the increasing volume and velocity of service tickets with machine learning. Uncover real-time trends that help you connect performance issues and infrastructure changes to incident tickets. Leverage dynamic insights to enhance IT operations and prevent incidents before they occur.
- Shift your incident management discipline from reactive to proactive with real-time incident trends and instant insights into abnormalities
- Transform the way you analyze ticket data with natural language processing and machine learning to identify problems faster and improve MTTR by 50 percent
- Give your IT organization a data-driven approach to detecting, prioritizing, diagnosing, and resolving incidents in real-time