29 NOV 2013
Vendor Landscape: IT Asset Management (Enterprise)
Info-Tech Research Group
Info-Tech evaluated seven leading vendor solutions in the Enterprise IT Asset Management market, including BMC Remedy ITAM. This Vendor Landscape report is intended for enterprise-sized organizations needing to manage and control costs of their IT assets.
19 NOV 2013
Vendor Landscape: IT Asset Management (Mid-Market)
Info-Tech Research Group
Info-Tech evaluated seven leading vendor solutions in the mid-market IT Asset Management market, including BMC Client Management. This Vendor Landscape report is intended for mid-market organizations needing to manage and control costs of their IT assets.
18 NOV 2013
BMC Software Evaluation for Selecting a Cloud Management Solution
This report provides a side-by-side comparison of leading virtualization and cloud management solutions, looking at IT modernization from a data center infrastructure perspective, with the findings delivered as the Ovum Decision Matrix (ODM). It considers the significance of management in the virtualization and cloud environments and how this aspect influences how technology is deployed, used, and controlled.
22 OCT 2013
Case Study: Realizing Efficiencies Through SaaS-based IT Service Management
SaaS-deployed IT service management (ITSM) technologies have continued to increase in popularity. While much consideration is often made to the initial cost efficiencies associated with SaaS solutions, this News UK case study outlines in detail the potential for SaaS to contribute to the improvement of other efficiencies, such as response times, first-line resolution rates, and customer satisfaction levels, to name only a few.
23 JUL 2013
BMC’s Quiet but Dramatic Moves to Simplify and Enhance User-Aware APM
BMC has taken the APM bull by the horns and, with surprisingly little fanfare, jumped to a leadership position in making APM consumable, cohesive and customer-relevant. This brief ENTERPRISE MANAGEMENT ASSOCIATES® (EMA™) report introduces some of BMC’s changes in customer context, with an APM deployment interviewed in July of 2013.
14 MAR 2013
EMA Radar™ for Private Cloud Platforms: Q1 2013
The BMC private and hybrid cloud solution consists of BMC Cloud Lifecycle Management (CLM, for service and infrastructure provisioning) and BMC Cloud Operations Management (Cloud Ops, for SLA and compliance driven cloud service management). Application performance monitoring capabilities are added by BMC’s ProactiveNet Performance Management Suite. The BMC cloud products are deeply anchored in datacenter and IT automation and are based on the entire portfolio of BMC’s IT management tools, such as Atrium, BladeLogic, and Remedy.
03 JAN 2013
BMC Consumerizes BSM with Its Richly Innovative MyIT Offering
While a great deal’s been written about the consumerization of IT, not much of clarity or value has yet surfaced from the attention. This is because the change from a back-office to a consumer-driven model for IT reflects a major cultural as well as technological transformation that in many organizations has not yet even begun. Moreover, industry pundits are still largely viewing it as a power shift, without real insights into values and opportunities that a substantively new approach in support of the consumerization of IT might achieve. In other words, the shift from a cost-driven, consumer-blind, back-office model to a value-driven, consumer-aware, front-office model in which a new language and context for exchanging IT-to-business and consumer values has emerged.